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العربيةSign inCreate your store
Create your storeSign in
العربية

Support

Need help? Start with the guide and common answers.

Most questions are answered in the Academy's step-by-step lessons.

  • SELLVEND Academy

    Step-by-step lessons for setting up your store, products, shipping and orders.

    Browse lessons

  • Access your store

    Sign in at sellvend.com. Forgot your password? Use the "Forgot password?" link (نسيت كلمة المرور؟) on the sign-in page.

    Sign in

  • Contact the SELLVEND team

    A public contact channel hasn't launched yet. We'll add it here as soon as it's approved.

Frequently asked questions

Does the platform support cash on delivery?

Yes, it's built around it: confirmation, preparation, shipping, delivery and returns. You don't need a payment gateway.

Which languages are available?

The SELLVEND website and the merchant dashboard are in Arabic and English. Customer storefronts are in Arabic and French.

Can I use my own domain?

Yes. Add the domain, prove ownership with a TXT record, then the SELLVEND team activates it. The domain serves the store only; administration stays on sellvend.com.

Is my store's data separate from other stores?

Yes. Each store is isolated in the database and only its team members can reach it, according to their roles.

Which delivery companies are supported?

DHD through EcoTrack for now. You can also record a tracking number by hand for any shipment.

How do I get an account?

Select "Create your store", sign up with your email, confirm it, then enter your store name. A store owner can also invite you to their team.